November 15, 2004
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Well, today was my first day out of training. I had some anxiety about
it. I swear, it seemed like I called the help line for every single
call I took. I felt very inadequate and very much out of control. I
felt like I didn’t know a damn thing and like I would never learn and
would not succeed at this job. This is a very unusual feeling for me,
as you know, I’m usually a confident guy. Hopefully, it will get easier
and easier as the days go on. We actually were fairly busy today, we
went through a span of a couple of hours when the phone never stopped,
which really wasn’t too bad because the time went by fast, and it
really helped me get used to things.I did have some trouble getting started, though. We got our desk and
mine was a complete mess before I even got there, which was unusual,
seeing as normally, things are a mess after I leave. I had to clean out
the desk before I got started. There was also no chair, and I had no
box to hook my headset into. When I did get the box, the phone wasn’t
working. I also had to speak to the supervisor about my schedule. I
asked her about the 10AM shift, and she said that she doesn’t have a
need for it yet, but when she does, I should have no problem getting
it. In the meantime, I will be working 8:45-5PM, which is much better
then 8AM.My cousin has already found a condo. She wound up staying at a friend’s
house and will stay there again tonight, so it looks like she will not
even stay with us in the time that she was staying with us. I know it
makes no sense, but how much of what I say ever makes sense?
