Month: September 2006

  • The past couple of days have been rather…………er………….different. Wednesday, we had a bake sale for charity at work. I was selling the baked goods when the manager of my department came up and asked for a slice of pumpkin pie cheesecake. She told me she would come back and pay. She never did. A couple of hours later, I asked her if she had paid and she said yes. One of the supervisors told me that she was offended that I asked her that. This is really bad, because I have heard that this lady has a habit of holding grudges. Fucking chicks. I swear, sometimes, they are so ridiculous. I mean, honestly. I didn’t mean to imply that she was some sort of deadbeat. Ahhhhh, fuck it anyways.

    My brother has a profile on this one personals site. Last night, he got a response back from the bartender at the bar that we go to, which is funny as hell. What was even funnier, was that I walked into the bar last night and said to her “so, you ran into my brother on a personals site, huh?” Now, this is my older brother and for the record, we really don’t look anything alike. He shaves his head bald. He is 4 inches shorter. He is also very bulit. And he has a goatee. Anywho, she says to me “that wasn’t him, that was you!”. In fact, she insisted that it was me. I kept telling her it was my brother and she said to me “So, what do you have a twin brother or something?” I wanted to say yes, but how could I even explain to her that I had a twin brother but that wasn’t my twin brother that was on the site. After I told her that, she became even suspicious. Finally, I explained to her that my brother was the same guy that comes up here every week with me.

    Today, I went to the Cubs game with Mason and his nearly 6 year old son.I prepared for a cold day and when we out of the car at the park, it was windy and a little chilly. I knew it would only get worse, after all, its always much windier inside and much colder inside the park. We were in the second section of the upper deck, near the same place I sat the last time I went on September 1. As it turns out, we were literally surrounded by field trip of 400 hundred elementary school kids. When I say they were surrounding us, we were the only people in this section that were not on this field trip. And they were loud as hell. Shortly before the game started, this guy who had season tickets showed up saying that a few of the kids in the first row of this section were in his seats. He was the typical over excited fan, he kinda reminded me of Jimmy Fallon in Fever Pitch. He insisted that he needed those seats so that he could hang up Z’s for every strikeout that Cubs pitcher Carlos Zambrano got. He just seemed like a general asshole, especially seeing as this game was a meaningless game for both teams, especially the Cubs, who were the owners of the worst record in the league. After his friend got there, though, he moved to the next section down.

    After the first inning, one of the ushers that worked there motioned to us and asked us if we wanted to move down to the next section to get away from all of those kids. We agreed and soon found ourselves sitting in the very first row of the upper deck, right behind the cameraman. It was interesting to watch him film the game, turns out he was actually a camera dude for the Colorado Rockies (they were, of course, the team playing the Cubs today).

    The rest of the game was pretty uneventful. In fact, the Cubs lost. Tonight, though, after I got home from dinner at Mark’s house, I watched the HBO special about the Cubs and their fans. Of course, they had highlights of 2003. Ohhhh, 2003. Its been 3 years, I’m still not over it. They were so close. I just……………..I just………….so fucking close, damnit!!! Man, this obsession with the Cubs is a disease, I swear. A damn disease with no cure. Its worse than any love affair. I had an easier time getting over my first love. The Cubs……………it just never goes away. And every year, I’m disappointed. Sure, I’d like to think that one of these years, one of these years they will win it all. But, my fear is that I will wind up a bitter old Cub fan still waiting for next year. And yet, I will still watch. I can turn away. DAMNIT!

  • Man, the human body needs to make up its fucking mind. Now, I want to stress, I’m not having any of these problems. But, this is just a general, over the course of life thing. What the body is most confused about, is hair. First, when we are born, we don’t have any hair. Ok, some babies are born with a full head of hair, but the rest of the body is bare. Then, some 12 or 13 years later and all of a sudden BOOM! puberty hits and next thing you know, male or female, there is hair in all sorts of places you never had or thought you would have. Sure, things go haywire for a couple of years but then calm down. For some guys though, it just never stops. They start getting hair on their chests when they are teens and somehow, kinda like one of those stupid fucking Chia Pets, it keeps growing. And growing. Now, with your head, it never stops growing, but it stops coming in thick, its pretty much the same hair (unless of course you lose it, more on that later) your whole life. What would make sense is that when you shave a body part (face, chest or the fun zone) it would grow back, but just the same. No, this is not the case. For example, with the face, it starts to grow in heavier and thicker with just about each shave. This doesn’t make fucking sense, there is no hair consistency here. So, why even bother shaving except that guys with long beard are disgusting. I mean, who knows what food from 1998 Bin Laden has in his beard, in fact, that’s probably how he got typhoid.

    Now, to add to the confusion, when you get older, all of a sudden, you start losing this same hair that you never had to begin with. Of course, guys go bald. But, what’s worse, is that your back starts to get hairy. What my brother John said once was that it falls off your head and gets stuck on your back, which, in a way, is kinda true. Next thing you know, your back is almost as hairy as your chest. And meanwhile, the hair on your legs is somehow disappearing. Its not like you are shaving the hair on your legs, but yet, you look down there and its like your legs are 12 again, except they don’t feel 12. Need proof? Just look at an old guys legs. Now, I don’t make it a point to check out old guy legs, but come on, you all have seen an old man’s legs. Sure, if they have been wearing socks for years and years, I guess it wears away at your leg hair. But, that doesn’t explain all of it. I mean, these guys would have had to been wearing fucking panty hose for decades to lose that much of it. And, even a drag queen doesn’t drag it up for that long. And don’t even ask about the party parts, because I have never seen it on an older person. Ewwwww, gross, why did you have to bring that up.

    So, you go from hairless, to hairy like a fucking cave man, to pockets of thick hair and portions of baldness throughout the human body. See, when you put it that way, it almost sounds like a damn weather forecast. “Well, Friday we have  a chance of hair around the nipples with clearing around the belly button, but heavy coverage around the genitals, after that, its clear sailing until you reach the feet.” I mean, the body can’t decide, hairy or smooth? Its fucking crazy.

    Speaking of aging, I think I’m gonna start lying about my age. Now, I know what you are thinking “how egotistical, lying about my age.” But, hear me out. I’m not going to lie and say I’m younger. Instead, I’m going to add on, like 7, no, maybe 10 years. Let me explain. See, I look my age, but if I were to say I were older, I would look younger and therefore people would say “holy shit, you’re fucking 40? Wow, you look great for 40!” If I do that, people would think I take good care of myself. Also, if I happen to look older then I actually am, instead of them saying “wow, he looks fucking awful for 30″ they can say “hmmmm……….you don’t look bad for 40, shit, you might even be do-able.” I mean, after all nobody wants to look their age, right? And looking younger is what its all about. How many times do you see a celebrity and say something like “holy shit, I can’t believe Kim Basinger is 52, wow, she’s a MILF!” See, of course she still looks hot for 52, because she is actually 43. Think about it, if I start lying about my age, I can stay semi good looking forever, since by comparison to other 40 year olds, I would look great. And of course I would look great, because I’m only 30. See, people have been getting it wrong all these years. You don’t want to make yourself  younger that means you have to compete with people that are your fake age. And as we know, younger people are always hotter and better at everything. If Michael Jordan were to play Lebron James now, he would get his ass kicked, of course, because he is 20 years older. See, looking younger works the same way. The last thing you want is to tell somebody you are 30 and you walk away and they say “holy shit, Bill looks like hell for 30!” If you had lied and said you were 40, when you walked away they would say “Whoa, thats one hell of a hot 40 year old ass!” Have I convinced you yet? If not, think about the money you will save. Instead of dying your hair to stop it from going gray, you just let it go. Instead of those painful botox injections, you save the money and pain for the marathon you want to run, so that people can say “wow, she ran a marathon at 40, that is amazing!”.And speaking of marathons, everything always is more impressive the older you are. After all, people are always amazed when an older person graduates college. And, there is  no more having to try to like hip new music, you can just listen to all your parents old shit.

    The only problem with this is the fucking hair. They would take one look at your legs and say “What a fucking liar, he can’t possibly be 40, he still has his leg hair!” And there it is, your stupid fucking body betraying you again with the damn hair!

  • I watched United 93 the other night. First of all, to clarify any confusion (and there seems to be many about this movie) this was the movie about United flight 93 that was released in theaters earlier this year and just came out on dvd. I have to say it was powerful and nothing short of amazing. I haven’t been moved by a movie in a long time. Now, that’s not to say I cried during it, I didn’t…………although, it was close. I was a little worried that they would Hollywoodize 9/11, but that wasn’t the case at all. One of the things that makes the movie so painful is knowing how it ends and how you want so bad to have a happy ending. Also, it starts off as just another day. People going about their business not knowing that this would be the day they would die and there is nothing they could do about it. I can talk all about this movie, ending and everything because you all know the ending. I sat there the whole movie with an uneasy feeling in my stomach, knowing how awful a death like this would be. On the other hand, I have never had so much gratification when somebody died in a movie as when they killed the those terrorists. And you know what, I didn’t feel a damn bit guilty about being happy about their deaths.

    Another thing that made this movie unique and un-Hollywood, was that there was a whole cast of no name actors. In fact, the people at NORAD and the FAA were all the real people and not actors (although, their parts were filmed, I don’t want to confuse you, its not like there were cameras there on 9/11). Also, the movie was in real time, kinda like 24. Its amazing how fast, yet how slow everything happened. I know that doesn’t make sense, but its true. It was very interesting to see the inner workings of NORAD and the FAA in a time of complete and utter crisis. It really was kind of reassuring and unsettling. See, I know that doesn’t make sense either, but you just have to see the movie and I can explain it.

    Seriously, this movie had such an effect, I couldn’t sleep as well that night. And, its 3 days later and I’m still thinking about it. Yes, it was that good. I don’t say this that often, but it was the best movie I have seen all year. I can see it being nominated for an Oscar.

  • Tonight was my cousin’s daughter’s wedding. Yes, that does make her my cousin too, but she is my second cousin, so I only……………ahhhhhh, the hell with it, why do I even need to explain it? Anywho, it was at a country club in Orland Park. We arrived shortly before 6 in the pm. She wanted to have an outside wedding, but the way things were looking about an hour before it started (it was starting at 6) it looked like we didn’t have a chance in hell of having an outside wedding. But, as it turned out, it was like somebody had turned on a switch and it stopped raining. Soon, they were drying off the seats that were outside. There was this very cute guy that was drying off the seats. I made it my goal to talk to him later. This was my kind of wedding, quick and painless. In fact, the ceremony was over in what seemed to be 15 minutes. We quickly headed back in. I was starving. First, they started serving champagne. After a few minutes, they started with appetizers (there is another fancy word for this, but I have no earthly idea how to spell it, but you all know the word, so feel free to insert it here). They had pork, beef, chicken and mushrooms. Good shit. There was this older female waitress who was serving. By older, I mean she was somewhere in her 40s, but she was too old and too female for me. Anywho, I told her she was doing a good time and she said that was very sweet. She told me this was her first day. Walked away and came back up to me a little while later. She started to talk to me and it was then that I realized that she liked me. And, I’m not just saying that, as you will learn more about her later. At this time, though, she asked me what my sign was. She told me that her daughter got married last week and blah blah blah. She also mentioned that she had a boyfriend, so I thought that she was just doing some friendly flirting. As for me, however, I was far more interested in one of her co workers.

    It was then that I saw the cute guy was serving near the bar. I made it a point to go to the bar and on the way back, I stopped and ate from him. He ran out of ‘srhooms, but told me he would bring out more just for me. I walked back towards our table and he came back out near us. Damn, he was cute. He came out fully stacked with more food. Several of us gathered around him and ate what he had. We talked to him and as he put it, entertained him for a while. I found out that his name was Jason and he was 23. Oh, and he was very cute. Had a wonderful smile. And eating mushrooms from him was hot! He must have stood there for a good 20 minutes to a half hour. He said that we were entertaining. I swear, I could have talked to him all night. Soon though, dinner started being served

    As he kept pushing out the carts with all the food, he would always go right past me and say something, always asking how the food was. I couldn’t get a vibe on him. I didn’t know if he was gay or straight, all I know is that I was very attracted to him.

    The food was very good. As usual, the soup was wonderful. For a main course, we had strip steak (kick ass!!!), chicken, string beans, and baked potatoes. Very very good. It was also during dinner that I removed my jacked, revealing my blue dress shirt. The older waitress lady came up to me and told me that most ladies love guys with blue dress shirts. My dumbass came up with a great line, but something I should not have said since I’m gay. I said “You know what ladies like more than a guy in a blue dress shirts? Guys out of blue dress shirts.” What can I say, though, although I don’t want to give her the wrong impression and lead her on, I also can’t pass up the opportunity to use a good line.

    Throughout the course of the night, my cousin’s husband Tim kept putting pressure on me to nail the waitress. He, of course, doesn’t know I’m gay. Things got only worse when She came up to me and asked me if I danced. She didn’t come right out and ask me to dance, but I could tell that she wanted me to ask her. She was nice, but kinda creepy. She told me that her daughter got married last week, but for some reason, she got uninvited to the wedding. Nevertheless, after that conversation, Tim was all over trying to get me to get with her. He even went as far as to say that he was going to give her my phone number. In the end, though, he never did. At least, I don’t think he did.

    Still, my eye was for Jason. Earlier in the night I had promised him a tip. So, he came up to me and I gave him a tip: always keep a change of clothes in the car, as you never know when you are going to have to run out of a house naked. Oh, and I also gave him $5. He told me he was leaving then. Shortly later, he returned and started drinking it up. Turns out, he knew some people at the wedding. He was so cute, but honestly, I just could not figure out if he was gay. He seemed to spend a lot of time not only talking to me, but also looking in my general direction. We kept making eye contact, but I didn’t know what to make of that. In the end, though, I didn’t pursue anything. What can I say, I didn’t know if he was gay or straight, which is a big problem. I mean, if he is gay, its all good (except I was at a wedding with extended family, none of whom I’m out too……………than again, I see these people once every million years, so why would I even bother tellling them). But, if he was straight, than there is a potential for a scene, and that is the last thing I need at a family wedding (or any wedding for that matter.)

    Anywho, thats all I can remember for now.

  • Good news everybody, I won’t have to bitch as much on Xanga about Sears. I have started a myspace account dedicated entirely to the sucking of Sears. Wait, that sounded back. Let me rephrase. Its dedicated to how Sears sucks giant donkey ass. Here is the link:

    http://profile.myspace.com/index.cfm?fuseaction=user.viewprofile&friendID=112167671

     

    You can even see today’s latest update, complete with me telling the Sears employees that I have set up a myspace account for the purpose of documenting how much Sears sucks. Now, I realize if you are late to this whole situation and haven’t been following it, I might come across as crazy or obsessed with the toppling of Sears. Yeah, I can slightly agree with you, but understand this, I have spent probably 3 lunches a week and countless breaks over the course of the past 3 weeks trying to get this thing resolved. I have spent several hours in the evening and on the weekends dealing with this shit. But, most of all, I have sweat my ass off for a good portion of this summer because these fuckers suck so damn much. And, I haven’t even mentioned the shit ass customer service I get when I call. Wait, I just mentioned it.

  • Well, its that time of the year again. With last night’s win, the Cubs magic number is now down to 1. Doesn’t that just kick ass? That’s right, with one more win, the Chicago Cubs will guarantee that they will not lose 100 games this year. Isn’t that wonderful? See what nearly $100 million gets you? Nearly 1 million per loss.

    You know what one of my big pet peeves is? Liars. Not really liars per-say, but bullshitters to be exact. You know the kind. The kind that tell tall tales. Things like “oh, I met this celebrity and we hung out and did this and that” or the “I had 5 guys attack me at once and I whipped there asses”. We all know people like this, I have friends like this and I just can’t stand it, it insults my intelligence. Do they think I’m a complete fucking dumbass? And, these people have no limits, they will make up stories about anything, regardless of how sad it is. They make up a bunch of horrible things that “happened” to them when you know damn well its not true. How the hell do they live with themselves? I mean, they know what they are sellin is bullshit, how can they make up cruel shit like “this person died this sort of way” when I was a kid. I know, it gets them the attention that they so desperately crave. But still its sick that they do this sort of thing. I want so bad to call these people out, but don’t quite have the balls too. But just once, I want to and just humiliate them for the bullshit that they are claiming as fact.

    Its time for a Sears update. Today, I called the number that was given to me last night. The lady that answered said that I had the wrong department and told me to call yet another number that I was talking to last week. I reluctantly called that number and gave them the reference number that I got last night and was told they couldn’t pull it up, that reference number meant nothing to them. I called another number and asked for a lady I had talked to previously and she was not available. They too didn’t know about that reference number. As you could clearly see, I was going nowhere slowly, making me even more frustrated. I called back on my lunch and was told the lady wasn’t available. I then called the executive complaint unit and asked for a supervisor. They were all in meetings. So, I asked for them to have the supervisor call me back. Guess what didn’t happen next? That’s right, they didn’t call me back. Tomorrow, I start from scratch again, calling the corporate headquarters again. Fuckers. I’m wasting WAAAAAAAAAAAAAY too much time on my breaks and lunches dealing with this shit.

  • It was an interesting weekend, I will touch upon some of the details now, but for various reasons, won’t get into specifics. Had a, for lack of a better term, date with a guy from Joliet on Saturday night. We at at the Texas Roadhouse. Has anybody ever eaten from there? Good shit, but did you know they aint from Texas, but instead Indiana. After the date, I hung out at Dave’s house for a couple of hours. Dave was trying to get people together for a last second bbq, but all he was able to round up was Kristi and Craig. When I got there, they were all playing a Rummy game that Kelli’s grandma had taught her family some years back. I joined them for a game, but as usual, really didn’t have much of a clue as to what I was doing. Kristi and Craig left kind of early, and Dave and I watched football highlights from week 1 for about an hour before I went home.

    Speaking of football, how about our Chicago Bears!!! Sure, it may only be the lowly Packers and Lions, but even so, the Bears looked awfully good, almost, dare I say it, Super Bowl quality good. That being said, it is only 2 games, so I should try to tame my excitement. As for my fantasy football teams, I’ve got mixed emotions. In one league, I’m rolling, in another league, not so hot. As for my football pics, I had a great week picking games. Unfortunately, so did everybody else. What can I do, it was an easy week.

    As for a Sears update, today I called the corporate headquarters and was given a phone number for the “executive complaint unit”, which, although sounding important, kinda sucked. At least, the lady I talked to, sucked. In fact, she was downright incompetent. Now, maybe because I have excelled at customer service I have raised expectations, because after all, if I of all people be good at customer service, than just about anybody not on my mother’s side of the family could be good too. This lady wasn’t mean, just stupid. Now, maybe I’ve got a gift of being able to type and listen at the same time, but this lady could not do that. She kept asking me to “hold up, I need to type what you said”. And, she would proceed to say what she was typing, including things like “he said that…..” and I was the he. In all my years of calling any call center, I have never heard somebody do something like that. Also, when she had to pull up my info, she asked me for my phone number, shit, at least 3 times. She seemed to have little to no empathy with what I was trying to tell her. Come to think if it, she never even really asked me why I was calling. At one point, she said that she had notes in the system saying I had only called once about this. I kinda flipped out when she said that, I said something like “What? That can’t be right, I have called a lot, I can’t believe they didn’t put anything in there.” She was just awful, but gave me the number of somebody else that could help me. Or so I thought. Later on, when I called that number, her incompetence was confirmed.

    I got home from work and called the number she gave me as I rode my exercise bike. The guy that answered asked me what I was calling about. I said my AC and he asked me if it was my window unit. Wow, finally, after all this time, I find out that my AC wasn’t working because it was a window unit instead of the central air conditioning unit that sits in my backyard. Ok, so I’m being a smart ass. Apparently, the number that the incompetent lady gave me was for window units only. Nice. Real fucking nice. Still, he said that he would try his best to help me. I told him I was told that was going to get a new unit and he said that he could see notes in the system stating that I was getting a whole new unit. He said he had to confirm things with this other office and put me on hold……………for 20 minutes! Finally he came back and told me that there were notes in the system that state I should have a new unit. He told me to contact that office in the morning and gave me phone number along with a reference number. So, tomorrow, I will call that other number, wasting another break and or lunch on the phone with this stupid fucking company.

     

  • I should give a little more background about my ongoing battle with Sears. The AC is covered under a warranty and back in the summer of 2004 was went it first started having problems. They came out and “fixed” it, although, it really never returned to peak form the rest of that summer. Last summer, it was off and on and they came out several times to try to repair it, eventually saying that if they have to come out 4 times in 12 months to fix it, it would be replaced at no cost. By the end of the summer, it was sort of fixed, but again, never seemed to be at peak performance, it never blew out really cold air, but did the job just good enough to make it about 73 degrees in here, which a little hotter than I wanted it, but tolerable. That was the way it ran for most of this summer until late July and early August, when it stopped cooling the house. They were supposed to come out I think it was the 2nd Thursday in August, saying they would be here between 9-5. Well, it rained that day, in fact, there were some pretty severe storms in the morning. Shortly after 10 in the am, they called and said they would not be there all day because of the rain and we would have to reschedule. This upset me off to no ends, because the rest of the day, while overcast, was not raining or storming. Ok, I got over that, I just didn’t like the idea of having to go back to the end of the line, in other words, had to make an appointment for another week and a half. They came back out and said it was a compressor and they had to order the part and would fix it once it came in. A week or so later, the man came by to install it. Turns out, it wasn’t the compressor, but instead, he thinks its a coil of some kind. I made another appointment for them to come out, this time again on a Thursday, from 8-12. The day came and went, no repair guy and in fact, he didn’t even bother to call, kinda like being stood up on a date. Well, when I got home from work and called them that night, I was FUMING. The lady  that answered couldn’t have been any less helpful. Now, I was yelling and very upset, but working in a customer service call center, I know exactly what is over the line and what could be said, and believe me, I was not over the line at all. She raised her voice at me and kept cutting me off and was just a general, well, for lack of a better term, bitch. Needless to day, I asked for a supervisor but was told none was available. I found it hard to believe, so I hung up her. I called back and talked to a nicer lady who still could not put me through a supervisor. She did, however, promise me that she would have her supervisor call me the next day. This, of course, never happened, so on Saturday when I had time, I called back. I spent over a half hour talking and being transferred to everybody but Santa Claus and not a single person could tell me why they didn’t show up, but instead kept offering to reschedule. Well, if I did that I would once again be put to the end of the line, and I just wouldn’t have that. I had to get to the dentist, so I asked for a supervisor to call me back in an hour. He also gave me the number of another person to call in the customer relations department. After returning from the dentist, I placed the call to the customer relations department, where a lady told me that the reason why he didn’t show up was because the call was closed, as it was stated that we would be getting a whole new unit. Finally, I had an answer that made me happy. She told me she had to look into things more and would call me back Monday. On Monday, she left a message for me to call another office, which I did and was told that they were not going to replace the whole unit, but instead just a coil. I said that this was incorrect and that I was supposed to get a whole new unit, all she needed to do was talk to this other department. The next day, I called back when I was at work only to be told the same thing, so I called the customer relations department and was told that the lady I talked to was out of the office, but according to the notes, I was supposed to have a coil replaced. I was pissed. There was a message when I got home from somebody else at Sears, so I called back and was once again transferred several times. If there was one reoccurring theme its that each time I called, I was being sent all over the place like pizza delivery guy on Super Bowl Sunday. And, another thing that was common was that each of these people I spoke to didn’t know anything that I was going through, it just seemed like I was getting a different story from each person I talked to. Finally, a supervisor came on the line and was very apologetic and understanding. I told him I was promised a new unit and found it unacceptable that I was getting one. He said that he could not promise me anything, but that he would send a guy out tomorrow to look at the coil. I explained to him how they had not shown up twice before, but that I wanted them to make sure they were going to be there.He promised me that the guy would be here right at 6PM. I told him I wanted the guy to come because I wanted to talk to him.Now, I give the driver credit for being punctual. However, he showed up early and nobody was here, therefore, he left a note for us to call him. At this point, I don’t think I could yell anymore. I called the customer relations department back the next day and talked to the original lady that told me I was getting a free unit. She insisted that she never told me that, but instead told me that the coil was going to be replaced. I know what she said to me, and she left me with the distinct impression that I was getting a whole new AC unit. I calmly explained to her that with what I had been through not only last year but also this year, I think that a new unit is what is best for not only for me, but also for the whole company, as it couldn’t be very cost effective to keep sending somebody out. I explained that my family, going back to my parents, have been Sears people for over 40 years, and how we have 16 things that we pay for each year to keep under warranty. I stated that with all that I had been through, the tons of phone calls and being stood up, at this point, I deserved a new unit, and if she couldn’t give it to me, get me to somebody that could. She gave me the number of her supervisor and told me to contact him. He is some sort of manager dude. I tried calling and got no answer. I called several times and no answer.  I called the customer relations department back and was told that not only was he out of the office, but he also doesn’t have voice mail. I asked to have him call me. Friday came and went and no call. So, this is where I stand now, on the brink of contacting their corporate headquarters  in Hoffman Estates IL.

    This doesn’t even tell the whole story. I mean, for the sake of time, I left certain things out. I can’t even begin to tell you how many people I spoke to and how much time I spent on the phone. Add that up with the times somebody had to be here to wait for them and all of a sudden, its a lot of time. Plus, the people I did speak to had poor customer service skills. Maybe I have a higher standard because I’m in customer service, but if this is their idea of customer service, I should get a job there, somebody like me would rule that company.

    Please, feel free to pass this story onto anybody and everybody you know. Post it on your blog. Email it to people.And just think about it, this story isn’t over yet. And, I will be re posting it again the next time I talk to them.

  • I’ve got nothing to say today except

    MOTHERFUCKING SEARS FUCKING SUCKS SUCKS SUCKS!!!

  • Lots of stuff today all over the radio and tv about the 5th year
    anniversary of September 11. Sure, its great that nobody forgets and that
    we are having all these remembrances, but honestly, not to be mean,
    what good is it? Sure, we should take a day to remember, but after that
    we need to move on and realize something

     It has been 5 years since 9/11 and justice has yet to be
    rendered. Bin Laden still walks the earth, a free, yet semi marked man.
    Why aren’t more people like me? Why aren’t they furious at our
    so-called president. America should be outraged. Now, I understand that
    finding him wasn’t going to be easy. Its not like we are looking for
    Yao Ming among a bunch of first graders. But, before you let Bush off
    the hook on this one, as so many people are prone to do, consider this.
    We are supposed to be the most powerful country in the world. We are
    supposed to have the best military and law enforcement in the world. We
    probably have  the most money. We are supposed to have the best
    technology. And looking back through history, when America has had a
    great loss, justice has been quick and powerful. When Lincoln was killed,
    John Wilkes Booth was caught within days. When Pearl Harbor was
    attacked, we were in the middle of the war shortly thereafter and we
    dished out some severe justice 3 1/2 years later. When Kennedy was
    killed, we caught the supposed killer the same day. When Reagan was
    shot, we caught John Hinckley instantly. Timothy McVeigh was caught the
    same day and charged 2 days later after the bombing in Oklahoma City. When the World Trade Center was
    attacked the first time in Feb 1993, we caught those responsible in
    December 1994. Yet, Sept 11, 2001, which was worse than all of those
    listed above, still remains without vengeance. So, I ask, with the worst
    attack and in American history, shouldn’t the standard and expectation
    of justice be greater then anything else above?  Shouldn’t our
    most powerful country in the world be able to catch the most evil
    person on the planet within 5 years? As Americans, shouldn’t we expect
    justice and anything less than complete justice be unacceptable? When
    Japan attacked a military base, America was stunned and demanded
    vengeance, and wouldn’t stand for anything less than complete annihilation
    of Japan. This was the death of over 3000 civilians, we should expect
    that America act with the same vengeance and find those responsible.
    Yet, here we stand, 5 years later, and not any closer to having
    justice. Bin Laden has gotten way with murder and regardless if he
    attacks again or not, he has gotten away with the murder of 3000
    people. How does that make you feel? I know how it makes me feel, and
    every American should be raging mad that this man has yet to serve a
    day in prison for this massacre. Yet, day after day, week after week,
    month after month and sadly, year after year, we don’t yell, we don’t
    demand and most importantly, we don’t hold those in charge responsible
    for not catching Bin Laden.

    Now, that begs another question, just who is responsible? Sure, Bill
    Clinton takes some of the blame, after all, Bin Laden attacked the USS
    Cole in October 2000 and lived to attack again. But, the fact that bin
    Laden still roams free is squarely the fault of one George W. Bush. In
    the days, weeks, and months that followed, Bush insisted to the
    American people that Bin Laden would be caught and that the “cowards
    that attacked America” would be caught. Sure, Bush talked a good game,
    but in the end, he was more bark than bite, at least when it came to
    Bin Laden. Sure, he rightfully took us into Afghanistan, but didn’t he
    honestly look for him? He focused on Bin Laden and Afghanistan for a few
    months and than once the Taliban fell, he took his eye off the ball and
    focused on what he had longed to do, get Sadaam Hussian. Because we
    have spent 3 years, 5 months and 8 days in Iraq, which is 3 years, 5
    months and 8 days and counting that we could have been focused on Bin
    Laden. Now, with that extra time, only focused on Bin Laden, don’t you
    think we just might have caught him? Or at least made some serious
    progress in catching him? Bush has screwed America and all those people
    have died without the justice America has come to expect. And don’t
    give me that typical Bush lie that Iraq was connected with Al Qaida,
    because we all know it wasn’t. And, after all, Bin Laden is still
    responsible and he was not in Iraq. About the only thing that Iraq’s
    weapons of mass destruction and Bin Laden have in common is that
    neither were ever in Iraq. At the end of the day, what we really want
    is Bin Laden.

    The question remains, why haven’t we caught him? After all, we went
    into Iraq in March of 2003 and caught Sadaam in Decemeber of 2003. It
    has been 5 years since 9/11 and yet Bin Laden runs around from cave to
    cave, putting out more videos than Tupac. Some say we haven’t caught
    him because Bush is in bed with the Bin Laden family, and even though
    the family has disowned him, they still protect him. That remains to be
    seen, but it has to be a little more than coincidence. But, in the end,
    it all comes back to the Iraq war. Our focus, money, troops and power
    are all in Iraq instead of trying to find Bin Laden. And for this, not
    only should America be paralyzed with rage, but Bush should be removed
    from office.