March 28, 2007

• Ladies and gentleman, children and old people, clergymen and pedophiles, citizens and illegal immigrants, presidents and war heros, animals and members of the media, and anybody else I might have left out such as circus freaks, hundred thousdanaires, radio disc jockeys and umbrella makers among many, many others, our long national nightmare is finally over: Sears is going to replace the air conditioner! Yes, our long, trying battle has finally paid off with a hopefully soon to be installed, supposed to be fully functional air conditioner! And I want to thank the few people that took a vested interest in this story and the many many people who found much humor in my daily battles with Sears. Last night the Sears man came out and did an estimate of the cost of the replacement. I felt kinda rude, because I sat there eating my dinner as he filled out paperwork and I didn’t offer him anything. Then I remembered the months and hours of incompetence and poor customer service this company had put me through, so I had seconds. Not to take it out on him though, he couldn’t have been a nicer guy.

  As it turns out, the total cost of the replacement came to about $4500, of which, I had to pay for around $350, which really wasn’t much at all when you think about it. Sure, I wanted to fight it and demand that it all be paid for based on the hell this shit company had put me through, but I figured I would just leave it alone, I don’t have it in me to battle this company for another 8 damn months. See, this maintenance agreement from Sears practically pays for itself. Sure, it might be $700-$800 a year, but they replace anything on it. Just look at what has been replaced besides the AC: hot water tank, washer, lawn mower and they come out to do preventative things once a year. The stove is really dirty, maybe I can find a way to break it and they will replace it.

  • 10:27 pm
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