July 18, 2011
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Burn, Burn, Yes Ya Gonna Burn
I recently watched a documentary on HBO called Hot Coffee. The movie was basically about lawsuits and how sometimes, they are needed and yet sometimes, the people doing the suing are viewed as villains. While they go into several different lawsuits, the one that the movie is based on is the most infamous one. I’m sure many of you remember the overview of the case that the movie primarily deals with: the old lady who spilled McDonald’s coffee on herself. Everybody knows about this case; in fact, you could make an argument that this was the most famous lawsuit ever and maybe even one of the most influential cases ever.
Of course everybody has their opinion, however most people believe the case was bullshit and frivolous. Although that was generally my opinion on it, I also was not very opinionated on it unlike most other things. I thought that maybe the lady had a little bit of a case, but I certainly could not understand how she got something like two million dollars from the case. I remember hearing years ago that the lady originally wanted to settle for about $900 which was the cost of her medical care but McDonald’s said no. Turns out I was kind of wrong on that point. She wanted to settle for the cost of her medical care which totaled about $10,000 and McDonald’s would only pay $900.
But perhaps you all have your own opinions and misconceptions about the case. Allow me to point a few things out and you tell me what you thought was true or if the lady had a case. First of all, most people think she was driving down the road with the coffee in between her legs and spilled it on herself. Turns out, she wasn’t even driving. And the car wasn’t even moving. She was in the passenger’s seat while her relative was behind the wheel. He parked the car and they sorted through the order. This is when she spilled the coffee.
McDonald’s always had a policy of keeping their sitting coffee between 180 and 190 degrees. Even a McDonald’s VP stated that nobody would want to consume something that hot if they did not want to get burned. He said this in a video that was played at the trial. Prior to this case, McDonald’s had received over 700 complaints about burns and the coffee being too hot. Yet, they never did anything.
All of that was an eye opener for me. But,the most damning evidence for me though was the pictures of the burns on her legs and inner thighs. I wish I had a copy of the pictures to post because they are shocking. Quite honestly, once you see them, it would certainly make you think about, if nothing else, that the coffee was indeed too hot. The debate though is the accountability factor; critics say how could you reward somebody for being an idiot and spilling coffee on themselves. While that might be true, the liberal in me says that McDonald’s shares in the accountability for knowing there was a significant problem but not doing anything to correct it.
Like all documentaries, this one does of course, have a bias and in the case of this movie, a liberal bias. But if you get a chance, you should check it out for several reasons, among them to learn that companies have found a way to prevent employees and customers from suing no matter what the situation. I now open this up for debate.
Comments (4)
I think she deserved some money for her medical bills and maybe a LITTLE extra…but 2 million dollars? GEESH! I think I would take a bad burn like that for 2 milllion. ha
The cases that realllly disturb me is when a guy breaks in to a house and he gets hurt, he sues and WINS. It’s sick!
I’ve always thought, coffee is hot. It’s really hot. If I get it from a cafe, out of those dispensers at convenience stores, through any drive though… you cannot drink it right away. It is all too hot. I know that. I would venture to say everyone knows that, or should… and if they served “highly warm coffee” people would bitch about not getting a hot cup….
I agree that if McDonalds knew it was too hot they should’ve fixed it… but maybe it has something to do with making it stay hotter longer for those driving or something. Idk…
I just think some people KNOW and then take advantage of stuff… like, I was once in apet store and got bitten by a ferret. Now… yeah, I saw the sign on the cage that said, “Do not put your fingers in the cage” which meant the owners KNEW they would bite… I probably could’ve sued, yes? But seriously… I read the sign and still put my finger in, so I felt like I’m the stupid one.
Idk… its touchy area. and I see your point of view also, but I think things like this just promote frivolous law suits.
The jury said they wanted to send a message to McDonald’s, well, I think this got their attention. Certainly there are a lot of bullshit lawsuits out there. I don’t think this was one of them, but I would agree the amount was probably a bit much.
The jury weighed the percentage of fault for the burns; they said McDonald’s was 80% at fault and the lady 20%, otherwise she might have gotten more money. I love coffee and drink it everyday, but don’ t like when it is so hot that I can’t put it in my mouth. They also have come up with cups that keep the coffee warmer for longer and better lids that make it really hard to spill it all over yourself. I think some good came from this lawsuit, but do agree that it did encourage frivolous lawsuits.