August 15, 2012

• If It’s Broke Don’t Fix It

  Many of you know that back on Friday June 29th, a storm swept through the area putting a hole in my roof, tearing off some siding and breaking the fascia on part of my house. Here we are a mere seven weeks later and it still isn’t fixed. How the fuck is that you ask? Well it turns out like the neighbor who was out of town when part of his tree broke off and went through my roof, State Fucking Farm is not there. Oh sure, they “paid” the claim, if your definition of paying the claim is low balling on the repairs by three grand and then trying to find reasons why more of it should not be paid than yes, they have paid the claim. But I kind of define paying a claim as making the hole in the roof go away. Until that happens, I say they have not paid the damn claim.

  Now I want to stress not all of this is State Farm’s fault. I mean it did take them damn near two weeks to get a fucking dickish adjuster out there to assess the damage. But, I have dragged my feet on this a little as has one of the contractors I was looking at, although I have since moved on from him on the account that he simply could not get his shit together in order to get me the fucking quote I needed. So I have another contractor in place who has given a quote that was more than what State Farm is willing to pay.

  On Saturday August 3rd, we had another nasty storm pass through the area. Fortunately no more damage was done to the house. But as the rain poured down and the wind gusted to over 70 miles an hour, I grew increasingly livid at the condition of my house. Monday morning rolled around and either the dickish claims adjuster or the contractor was going to incur my wrath. The first person I called was the dickish adjuster who I proceeded to lay into for 10 minutes, yelling and swearing in the lunch room at work. I made a promise to him that he would hear from me EVERY SINGLE DAY until there was no longer a hole in my roof. Well, I have called him every day since then and still, the damn thing is not fixed. I’ve gotten closer to getting it fixed this week but at this point, I still believe I’m still another 2-3 weeks from having it fixed. Gosh, I feel myself getting pissed even as I type this.

  And than there is the story of my car which has been awaiting a transmission replacement or repair at the dealer since Tuesday of last week. The dealer says the earliest they will have it fixed is August 28 but in the meantime they have provided me with a loaner car. I’m not too concerned about this whole situation because it is all covered under the warranty and my car will have no miles put on it for over three weeks. Honestly, I don’t have a lot to complain about with this situation except that the loaner car gets about 33 miles to the gallon as opposed to my car which gets 40 miles. Oh, and I don’t have the Ford Sync on the loaner car but that is not the end of the world.

  So now I’d like to see which one gets fixed first, the roof or the car. I’m betting on the car, which is funny because it is free, yet the thing that is costing me thousands of dollars is taking way longer.

  • 11:45 pm
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